Date: April 24, 2026

Job Description: Community Strategist

NYSC Terminal  ·  Remote  ·  Contract

About the Terminal

The NYSC terminal on ourPalaver is built to be the most honest, useful, and community-driven space for corps members in Nigeria. Not a complaints board, not a rumor mill — a real resource where corps members can speak freely, share experiences, and help each other navigate one of the most defining years of their lives.

As Community Strategist, you will be the engine behind this terminal. You will seed it, shape it, and grow it from the ground up.

The Role

Title:   Community Strategist — NYSC Terminal

Reports to:   General Manager

Type:   Fixed-term contract, renewable upon satisfactory performance

Location:   Remote

What You Will Do

Terminal Seeding and Content (Primary Focus)

• Seed and manage daily conversations across key NYSC topics — postings, PPA experiences, call-up letters, relocation, allowances, and camp life.

• Develop a content calendar of weekly discussion prompts that reflect the real concerns of corps members at each stage of the service year.

• Create and post opinion pieces, guides, and educational content that position the terminal as a genuine resource, not just a forum.

• Identify trending NYSC topics and lead timely, relevant discussions before they land elsewhere.

Community Growth and Recruitment

• Recruit founding members from active NYSC communities across WhatsApp, Telegram, and X.

• Build structured onboarding experiences that convert new visitors into active, returning members.

• Identify power users and nurture them as community champions or volunteer moderators.

• Design and run referral and ambassador initiatives to incentivize sign-ups and long-term participation.

Resources and Support

• Build structured resources within the terminal — state-by-state guides, PPA reviews, camp FAQs, and mobilisation timelines.

• Handle community questions promptly and develop clear FAQ resources to reduce repeated queries.

• Create guides where helpful to improve user comprehension and ease of onboarding.

Analytics and Reporting

• Track and report monthly on key metrics — member growth, post frequency, engagement rates, and activity levels.

• Provide data-driven insights and recommendations tied to agreed KPI targets.

• Adjust community strategies based on findings to continuously improve terminal health and growth.

Who We Are Looking For

• Currently serving or completed NYSC within the last two years.

• Actively engaged in NYSC communities online — you know the conversations happening and the questions being asked.

• A strong communicator who can moderate discussions without being heavy-handed.

• Self-directed and consistent — you can maintain a terminal without being chased.

• Genuinely interested in building something useful for corps members, not just filling a role.

What We Offer

Compensation is structured as a fixed base monthly allowance plus a Performance Enhancer of up to an equal amount, determined by your KPI rating at the end of each contract month. Full details will be outlined in your offer letter.

KPI targets — covering member growth, engagement, content output, and community health — will be agreed at the start of each contract month and reviewed at month-end.

How to Apply

Send your application to admin@ourpalaver.com with the subject line "NYSC Terminal — Community Strategist." Include a short note on why you are the right person for this terminal and any relevant community-building experience.

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